ioTORQ EMIS

Application Configuration

To simplify access and enhance security, ioTORQ LEAN supports Single Sign-On (SSO) through your organization’s existing identity provider....

Single Sign On (SSO)

Multi-Factor Authentication is a security mechanism that provides an extra layer of defense to your ioTORQ LEAN account beyond just a pass...

Multi-Factor Authentication (MFA)

Security

Assets in a facility can be "grouped" by similarity, proximity, etc, in order to allow easier navigation. These groups can be used to filt...

Groups of assets

New Assets can only be added by ioTORQ Support at this time.
To add a new Asset to your deployment, please contact ioTORQ Support at:
supp...

Add a new Asset

To access the Asset settings, click on an Asset, and select  on the top right of the page. A new page will appear allowing you to configur...

Edit Asset settings

Manage assets

Categories refer to a broad group of products, such as Cheese or Milk, to which user-defined properties can be added, enabling a tailored ...

Product Categories

New Facilities can only be added by ioTORQ Support at this time.
To add a new Facility to your deployment, please contact ioTORQ Support a...

Add a new Facility

Each Facility in ioTORQ Lean OEE can be uniquely configured in multiple ways. This is done with the Settings page for each facility.
To fi...

Find the Facility Settings page

The details for any Facility can be edited through the Facility Detail page. This is accessible to Manager level users by clicking the "Fa...

Edit Facility details

Downtime causes and categories for any Facility can be edited through the "Causes" settings page. This is accessible to Manager level user...

Manage downtime Causes and Categories

The Products for a Facility can be edited through the "Products" settings page. This is accessible to Manager level users by clicking the ...

Add Products

The Shifts for a Facility can be edited through the "Shift Management" page. This is accessible to Manager level users by clicking the "Sh...

Define Shifts

Manage facilities

 Single sign-on (SSO) is an authentication method that enables users to sign-in using the same credentials they have for their work accoun...

Single Sign-on (SSO)

Each user has one of three roles in ioTORQ LEAN, either Viewer, Operator, or Manager. These roles have different access levels, permission...

Roles in ioTORQ LEAN

Users can be viewed, added, edited or deleted by an Manager-level user with the appropriate permissions via the "User Management" page. Th...

Managing users

Users can be added through the User Management page. To add a new user, click  and the following display will appear. Note that the userna...

Add a user

Any Manager-level user can delete users through the User Management page.
To delete a user, click  on any user account. Note that user pro...

Delete a user

Users can be edited by any Manager-level user through the User Management page.
To edit a user profile, click  and the user profile's fiel...

Edit a user

Managing users and permissions

 
Manual entry of causation information leads to data accuracy issues as events are often left unjustified, which skews OEE metrics and re...

Overview

New fault tags and codes can only be added by ioTORQ Support at this time.
To add fault tags or codes to your assets, please contact ioTOR...

Adding new fault tags and codes

Automatic Causation

Find answers and get help from Intercom Support and Community Experts

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