Each user has one of three roles in ioTORQ LEAN, either Viewer, Operator, or Manager. These roles have different access levels, permissions, and expected use cases for the system:
Operator: This role typically has restricted access to certain assets / facilities / settings pages and has limited configuration abilities. This role is mainly intended for browsers or tablets with a limited number of assets required for access, for example a tablet that is dedicated to one production line at a facility.
Manager: This role typically has full access and configuration abilities, including advanced report generation access. This is intended for production managers, plant managers and Continuous Improvement staff - anyone requiring visibility on multiple different assets or facilities.
Viewer: This role typically has full viewing access as the Manager role, with configuration abilities not enabled for this account type. This is intended for senior management, and other users that require visibility without access to configuration options.